Realization

Our team members draw from their knowledge and experience regarding ERP use—and their keen ability to learn clients’ needs and apply the correct and efficient solutions—to configure each system and maximize its efficiency for the enterprise. By performing a thorough analysis of business functions and reports, we identify gaps and weaknesses with current data processing and gain an understanding of the inner workings of the business, which leads to the selection of the most appropriate software.

Data cleanup and setup

Systems often create overwhelming amounts of data. We support you in the process of sorting and selecting the necessary data generated by your business operations and lay the foundation for the ERP software to work accurately. This crucial step of setting up the parameters for algorithms and calculations serves as the foundation for custom reports.

System implementation

We oversee and orchestrate data migration, system configuration, documentation, and use training. As informatics experts, we ensure these processes of transition are smooth, and we serve as support staff during this migration.

We further assist with implementation by guiding management to make internal changes that are conducive to operating within the selected enterprise resource planning program. Through our guidance, LaneOPX clients make the internal changes needed to adapt to their new system, which further increases efficiency while making the most of their new software’s functions.

Reports

Clients are often unaware of the possibilities when it comes to report customization until they receive the support of LaneOPX and gain access to our custom-built, supplemental reports. Our detailed reports improve the system’s functionality; this empowers employees, departments, and functional groups to make data-based decisions, drives appropriate performance activities, supports KPIs, and increases productivity.

Dashboards

The LaneOPX team includes technical engineers who supplement your current system with custom dashboards—such as Dev Express—and supply automation tools to make your ERP system work for you and the complexities of your enterprise. These dashboards present our custom reports, which are presented in a clear, easy-to-understand format that make even the most complex data accessible.

Education and training

Knowledge transfer during the project is the most critical element for clients after the system goes live. To ensure initial launch and long-term success, LaneOPX provides extensive training and support for all personnel working with the new program.

Our team members are not just industry experts: they are skilled educators with years of classroom experience. To help clients thoroughly exercise their newly improved system, we go beyond the “how to” of program utilization. By focusing on the “what” and “why” aspects of enterprise resource planning, we ensure our clients understand important input parameters and receive a longer-lasting benefit from their new software. We provide further support with quick-use guides, reference materials, and other customized resources that allow the client to harness the full benefits of their data processing system.

Systems maintenance and customer service

As a team of hands-on practitioners, educators, and consultants, we help bridge the gap of discomfort that employees often have—and establish an environment in which the fear and insecurity are significantly reduced. This includes services to fine-tune the system, such as troubleshooting, training clients who have challenges using the system, and easing technology discomfort or use fatigue. This higher functionality of the current ERP software provides clients with better use of their investment; these reports also lead to overall improved business functions.